FAQ

1. Is your hair 100% authentic raw hair?

Yes. Our hair is 100% authentic raw hair sourced from single donors. It is completely unprocessed, with no silicone coating or chemical treatments.

2. How long does the hair last?

With proper care, our raw hair can last 3 years or more while maintaining its softness, thickness, and natural beauty.

3. Can I straighten, curl, or color the hair?

Absolutely. Since our hair is 100% raw human hair, it can be straightened, curled, and professionally colored just like your own natural hair.

4. How long does shipping take?

Orders are processed within 1–3 business days. Delivery times vary depending on your location.

5. Do you accept returns?

Due to hygiene reasons, we only accept returns on unused products that remain in their original packaging.

6. How many bundles do I need?

• 12–16”: 2–3 bundles
• 18–22”: 3 bundles
• 24–30”: 4 bundles for a full look